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Managing Pending Sub-Reseller Sign-ups

As a Reseller, you would want only genuine persons to become your Sub-Resellers, or only those who add certain amount of Funds to their accounts. The OrderBox allows you 3 methods of activation for your Sub-Resellers. These methods and their possible applications are explained below -

I. Direct Activation

In this method, the Sub-Reseller gets activated as soon as the sign-up process gets completed. He would be able to access the Reseller Control Panel and start off immediately.

II. Manual Activation

If you select this method, you would have to manually activate any Sub-Reseller that signs up under you. Unless you explicitly activate the Sub-Reseller, his access to his Reseller Control Panel would be restricted. For activation, you would have to go to Sub-Resellers -> List Pending Sign-Ups from within your Reseller Control Panel. This would open the List of Pending Resellers page, listing the Sub-Resellers who are not activated.

This page would also display the IP Address from where the sign-up process for each of these Sub-Resellers was initiated. Using this data, you can verify whether the location of the Sub-Reseller (as mentioned in the Sub-Reseller's profile) and the location of the IP Address match. This would provide a hint towards fraudulent sign-up attempts.

You can click on the Name of the Sub-Reseller and then click on Activate in the Reseller Details view. Alternatively, you can also Delete this Sub-Reseller, should you find it necessary.

Note that, if you do not activate a Sub-Reseller Account within 90 days of sign-up, the account would be deleted automatically by the System.

III. Activation on Total Receipts

This method of activation would allow you to grant access to new Sub-Resellers only after they have made payment worth a certain minimum amount. Till such time, the Sub-Reseller's access to his Control Panel would be restricted. However, if you wish to explicitly activate or delete some Sub-Reseller in this case, you can do so as explained above in the Manual Activation section.

An interesting feature under this method allows you to set a margin on total payment received, to activate a Sub-Reseller account. Consider this example -

You have set Sub-Reseller Activation on Total Receipts crossing USD 100, and advertise this amongst prospective Sub-Resellers. Now when they sign-up and add USD 100 online via Payment Gateway, the gateway would deduct its own charges if you choose to credit your Sub-Resellers with the net transaction amount. Thus, the actual amount that gets deposited in the Sub-Reseller's account is less than USD 100, and the account does not get activated automatically.

To avoid this possibility, you can specify a margin on the activation threshold. For instance, in the above scenario, if you expect Payment Gateway charges (fixed transaction fees + any variable fees ) to be not more than USD 5, you can set the Margin to 5%. That way, if the Sub-Reseller's Total Receipts reach within 5% of the specified threshold, the account gets activated.

As in the case of Manual Activation, an inactive account would be deleted automatically by the System if it is not activated within 90 days of sign-up.
 

Setting the Activation Preferences

You can set any one of the above mentioned activation methods by following the steps mentioned below -

  1. Login to your Reseller Control Panel from http://cp.dotcomgenie.com/reseller.
     
  2. Go to Settings -> Sub-Reseller Signup. Here you would find the 3 methods mentioned above.
     
  3. Select the desired activation method and click on Update.
 

Created on:  
Feb 17, 2004 7:28 AM  GMT
Last Updated on:   Oct 2, 2008 8:19 AM  GMT
 
Answer Adding a Sub-Reseller 
Answer Managing Pending Sub-Reseller Sign-ups 
Answer Listing / Searching Sub-Resellers 
Answer Exporting a List of your Sub-Resellers as a CSV Report 
Answer Generating and Modifying Passwords 
Answer Suspend / Unsuspend a Sub-Resellers 
Answer Lisiting a Sub-Resellers Domains 
Answer Billing 
Answer Sending Emails to your Sub-Resellers 
Answer Displaying Announcements in your Sub-Resellers Control Panel